Friday, 25 May 2012

Renewing the avast! license key

Every time they turn on the computer many of my customers are getting now a small alarmingly red window from avast! anti virus in the right bottom corner of the screen. It looks like this:
 avast! Home Edition Free has a license key that is valid for one year; 'your' year will be over soon. The problem that some people have is with the screen they get after clicking on "Click here to remedy that situation.

I call the resulting screen The Big Scare; it is nothing but unabashed marketing, sort of understandable that Alwil (the manufacturer of avast!) wants to make another buck. This is the scare screen:
 Some people got so scared that they overlooked the tiny link in the bottom right corner that reads "No thanks, just register the free product".

When you click on this link your web browser comes up with the registration page for avast! which has recently changed. You will find the text "My registration key has expired, I need a new one".
 Click on "My registration key has expired, I need a new one." You will get to the Registration form. Please fill in all fields correctly and click "Register for free license".

You will receive an email with a new license key; sometimes it takes quite some time until this mail arrives.

Open the registration email, highlight the new license key (ONLY the key please!) and copy it to the clipboard (Ctrl+C).

Double click the avast! AntiVirus icon on your desktop. You will see the avast! splash screen:
 Click on "Registration" and you should see:
 Place your cursor in the field labeled "Enter your license key" and paste (Ctrl+V) the license key into the field. It should look something like this:
 Click OK and avast! will tell you that all is well again (for another 12 months).
 As usual I welcome comments and suggestions right here in the blog.

Thank you in advance.

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